Shipping policy

For now we're only open for local sales (Hong Kong) and some Asian countries including Taiwan, Singapore, Japan and South Korea, with following delivery methods:
** We will send our work to farther countries soon! **

1/ Standard Air Mail (with tracking code)
7-14 days to arrive after the parcel is dispatched.

*For customers from Taiwan, we will contact you to collect your information for real-name registration required by Taiwan Customs. Please check your email after your order is confirmed.

2/ SF Express Delivery (pay upon arrival) *for HK customers only*
2-3 days to arrive after the parcel is dispatched.

Final delivery fee will be calculated by the SF Express.
For reference:
1-2 items (approx HK$35-60) 
3-4 items (approx HK$70-100)
For remote areas, there is a surcharge delivery fee (approx HK$20).

3/ Self Pickup at Asmy Studio *for HK customers only*
We will contact you to arrange the pickup time after your purchase is confirmed. 

Opening hours
Wed - Thur : 3-9pm
Sat - Sun    : 11-5pm

Location: Chai Wan Industrial City

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Dispatch Time: 
In stock pieces: 2–5 working days 
Made to order pieces: approx. 1 month

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Return & Refund:
We do not offer refund or return for purchased goods.

If you have any problem on the items, please contact us within 3 days you received it. We'll do our best to help out.

For any questions, please email asmy.ceramics@gmail.com